Support

Support is answered by the people who build Capanix, by email, on working days in UK hours. Most questions are about a finding that will not close because the corrective action has no owner, or a scope that changed after the checklist was sized, and both are usually answered the same working day because the answer is visible in the audit record you can already see.

If Capanix Pro is not doing what you took it out to do, write to us and we will refund it. We would rather give the money back than argue about a subscription somebody is not getting value from, and you can cancel from inside the account at any time without asking us first. Cancelling needs no message at all: your account ends the subscription itself, effective at the period end. Prefer email? hello@capanix.com reaches the same people.